Shipping policy
Processing Times All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates & Delivery Shipping rates are calculated at checkout based on your location and order weight. Estimated delivery times vary by destination:
- Domestic (Australia): 3–7 business days
- International: 10–21 business days
Delivery times are estimates only and may vary due to carrier delays or customs processing.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery.
Damaged or Lost Items If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at Nexusmotostore@outlook.com and we will work to resolve the issue.
No Returns or Exchanges All sales are final. We do not accept returns or exchanges. Please review your order carefully before completing your purchase. If you have any questions about a product before buying, feel free to contact us.
Contact Us For any shipping enquiries, please reach out to us at Nexusmotostore@outlook.com